Poor Tierney, she is so distraught because her keyboard is not working very good on her laptop. Two letters and the backspace are not working. When she tried to get help online, the guy was from another country and barely typed English. I bet I could fix it. With just a little research, I found that if you unscrew the keyboard, then reinstall it... sometimes it works. Something tiny could be stuck in there, maybe some cookie crumbs from the thin mint Girl Scout cookies she was eating this afternoon. I hope she stops worrying, we'll get it fixed. Choopie Geek Squad to the rescue. If all else fails, just eat some more Thin Mints. Chocolate fixes everything.
